Tuesday, November 22, 2011

Chicken and the Egg

No matter the market, sales and service should be inseparableBy
From the November 2011 issue of American Agent & Broker

There have been a lot of conversations this year about the hardening or firming of the elongated soft market due to worldwide catastrophic losses. Agency owners and producers find themselves in the proverbial spot that exists between a rock and a hard place. Hard markets mean higher premiums and higher commissions, which they like. But clients aren’t all that happy with higher premiums, particularly in a down economy. read more..

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