By Christopher Tidball January 20, 2012
At the end of the day, where the rubber meets the road, there is only one thing that really matters; results. Far too often organizations spend far too much time chasing numbers only to be muddled in mediocrity. Call this person, close that file, inspect that vehicle, refer more to subrogation, move the salvage. The list of metrics upon which adjusters are measured goes on and on. read more..
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