Growing Knowledge Managers With BI

Harness Data to Transform Claims and Business OutcomesBy Ericka Billue  From the February 2012 issue of Claims Magazine

While almost every insurer has implemented a claims system and still others have more than one, most have not taken advantage of the wealth of claims data collected. This byproduct of the claims process is a goldmine of insight into the operation. When effectively put to use via business intelligence (BI) tools, the secrets buried deep in the data can help transform claims managers into knowledge managers.  read more..