April 26, 2011
By Carl Van
In part one, I mentioned that the first standard of great customer service companies is that they know why they are great, the second is that they know where they stand, and the third is that they know where they are going. Now, let’s move onto standard No. 4. read more..
By Carl Van
In part one, I mentioned that the first standard of great customer service companies is that they know why they are great, the second is that they know where they stand, and the third is that they know where they are going. Now, let’s move onto standard No. 4. read more..
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