Saturday, June 30, 2012

Government Website Offers Insights Into Competitors’ Flaws

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The U.S. Consumer Product Safety Commission gets some 400 product reports a year, says CPSC spokesman Alex Filip. The reports come in through the CPSC’s Safer Products website, http://www.saferproducts.gov/, which it set up a year ago as an information portal for consumers.  read more..

Friday, June 29, 2012

A Sampling of Recent Recalls

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Death and injuries force recall: In May, Wal-Mart Stores Inc. and Toys “R” Us Inc. recalled some 21,000 inflatable Banzai water slides for in-ground pools after one woman died from a fractured neck and two people reported neck fractures, including a man who was paralyzed. All three injuries resulted from victims hitting their heads on a hard surface at the bottom of the slide because it had partially deflated.  read more..

Thursday, June 28, 2012

Are Potential Employers Making Private Info Public?

Not being a computer aficionado, I cannot understand why anyone would list his or her comings and goings, likes and dislikes, private practices, pictures and relationships on the computer. In my opinion, this personal information is interesting only to the person who publishes it. I also thought that such information was private until I read about some companies requesting/demanding Facebook usernames and passwords from potential employees. This tactic hit home recently when my daughter was faced with this issue while applying for a job.  read more..

Wednesday, June 27, 2012

Innovation Overdue for Consolidated Premium Billing

Deploy the latest billing technology improves service and supports key strategies.

Consumers have become accustomed to high levels of personalization online. Retail sites greet them by name, offer tailored product recommendations and track their order history. Online banking posts purchases in real time and even helps account holders track the charges against their family budgets. 
read more..

Tuesday, June 26, 2012

Four Key Steps for Carriers to Digitally Empower Their Agents

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Consumers’ desire to incorporate digital channels as part of their buying process is causing a shift in the role of agents and brokers, still the primary channel for insurance distribution.  read more..

Monday, June 25, 2012

Pulling Off The Unthinkable

What Claims Can Learn From the NHL Playoffs

By just about any account, the Los Angeles Kings had a pretty ordinary regular season, finishing third in the Pacific Division and barely making their way into the NHL playoffs as a number eight seed. It was right about that time the 2012 version of the "Miracle on Manchester” began to happen when the team came together to systematically dismantle their opponents while tying a league best postseason record of 16-4 on their way to winning the Stanley Cup.  read more..

Sunday, June 24, 2012

Employees: Your Greatest Asset and Your Greatest Challenge

People are the key to success in any organization. An organization may have the most advanced processes or innovative technology, but success will not happen without the right people to make it all work. In a day and age when cutbacks are the norm, having the right people is even more critical. Success only comes when the right people are in place; the wrong people can become an anchor in any organization.  read more..