FICO Solution to Combat Insurance Claims Fraud

By Staff Writer

April 26, 2012

FICO, a provider of analytics and decision management technology, announces the availability of a new solution aimed at helping insurers curb insurance claims fraud. The FICO Claims Fraud Solution uses three integrated technologies to identify fraudulent insurance claims faster, in order to help insurers cut general insurance fraud losses that last year reached an estimated $52 billion worldwide, according to research and advisory firm Celent.  read more..

The NFL Draft and Your Organization

By Christopher Tidball

April 25, 2012

With the end of April upon us, it can mean only one thing: the NFL draft. Each year, team owners huddle with their leadership at Radio City Music Hall in hopes of building the foundation for long-term success.  read more..

The Why of Business

Concentric circles of “what, how, why” yield memorable client experiences

By Rick Gilman, APR, CMP

April 25, 2012

I just came from a business luncheon of the local Chamber of Commerce in Maplewood, N.J. This particular lunch saw a pretty good turnout. There was a scattering of real estate agents, a couple of bankers, restaurant owners, representatives of two different community publications (online and print), the local librarian, hair stylists, a few consultants like me, and a handful of newly unemployed looking to get back in the game.  read more..

Tips on Agency Management from the Magic Kingdom

By Laura Mazzuca Toops, PropertyCasualty360.com

April 26, 2012

Last week I blogged about what your agency has in common with the slick 1960s ad agency on "Mad Men." This week we're looking at attributes Disneyland shares with your business  -- and no, it's not a Mickey Mouse operation run by Dumbo and Goofy. (Sorry: I couldn't resist.)  read more..

Actual Cash Value vs. Replacement Cost: Navigating the Policy

By Susan Massmann

April 27, 2012

Standard replacement-cost provisions on Commercial Property forms often offer the insured the option to accept settlement on an actual-cash-value (ACV) basis, but the insured can later opt to receive the replacement-cost amount.  read more..

10 Tips For EUO Success

By Melody S. Mosley

April 24, 2012

Arson is serious business, costing insurers millions of dollars. In the battle against fraud, claims professionals can arm themselves with vital claims investigation tools, including examinations under oath (EUOs) to gather pertinent facts and make informed claims decisions.  read more..

The Value Is In The Service

Housing Claims Solutions for the High-Net-Worth Niche

By Gary Stephen

April 23, 2012 

When a puff back in the chimney of the home of the CEO of a Rhode Island manufacturing company caused extensive damage throughout his family’s elegant 7,200-square-foot Colonial home, his claims adjuster faced a complex case: the smoke damage to the decorative painting on the living room walls would require careful restoration, while the cleaning of a collection of 19th century books would call for an entirely different expert.  read more..